Sapaad Hardware Compatibility Guide

Sapaad is cloud-based; all you need is an internet connection and a device with a web browser to run a powerful and fully-featured POS for your restaurant business. Your existing computer or laptop could already be good to go, however, we do have recommended hardware specifications to help you optimize your Sapaad experience.

POS machine, receipt printer, and cash drawer

Great for: Cafes, Full Service Restaurants, QSRs

All-in-one PC or desktop, receipt printer, and cash drawer

Great for: Cafes, Full Service Restaurants, QSRs

Laptop, receipt printer, and cash drawer

Great for: Cafes, Full Service Restaurants, QSRs, Kiosks, Food Trucks, Drive-thrus

Microsoft Surface Pro, and Star mPOP — an all-in-one receipt printer and cash drawer

Great for: Cafes, QSRs, Kiosks, Food Trucks, Drive-thrus

Minimum Requirements

  • Processor
    Intel Core i3 and above
  • RAM
    Minimum 4GB
  • Hard Disk
    Minimum 320GB
  • Operating System

    Windows 8 and above
    Mac OS X 10.8 and above

  • Touch
    Projected Capacitive Touch or Multi Touch
  • Browser

    Google Chrome
    Mozilla Firefox
    Safari

Peripherals

You can connect peripherals like a receipt printer, cash drawer and barcode scanner to your POS to enhance the efficiency of your operations. The best part, with Sapaad's plug-n-play deployment, you don't need to be super tech savvy to get set up. Our recommended hardware works seamlessly with Sapaad, all while simplifying the way you run your business.


Thermal Printer

A thermal printer is used to print kitchen orders and sales receipts. It is generally preferred for its fast, noiseless and ink-free printing.

Minimum Requirements:

  • 80mm thermal receipt printer with USB or Ethernet interface

Brands Supported:

  • Epson
  • Epos
  • Star

Dot Matrix Printer

A dot matrix printer prints on 2-ply paper allowing for a duplicate copy to be printed simultaneously. It is preferred in kitchens.

Minimum Requirements:

  • 80mm ribbon printer with 2-ply and Ethernet interface

Brands Supported:

  • Epson
  • Epos
  • Star

Cash Drawer

Sapaad supports industry-standard cash drawers with RJ11 interface. A cash drawer connected to your receipt printer automatically opens when a receipt is printed so cash can be received.

Dispatch Screen

A dispatch screen, mounted on your kitchen wall, displays all new and runnings orders in one place so your back of house staff can easily track and mark orders "ready" when they're good to go.

Minimum Requirements:

  • Screen Size: Minimum 24”
  • Mini PC: Windows 8 and above with WiFi or Ethernet interface
  • Bump Pad: Numeric keypad with USB interface

Token Screen

A token screen, mounted above your counter, flashes unique token numbers assigned to each order so that your customers instantly know when their food is ready for pick up.

Minimum Requirements:

  • Screen Size: Minimum 24”
  • Mini PC: Windows 8 and above with WiFi or Ethernet interface

Barcode Scanner

Sapaad supports industry-standard handheld barcode scanners that can be connected to your POS. Great for rapid, easy checkout.

Tablet

Sapaad is device agnostic and can be accessed on handheld tablets allowing for effortless order-at-the-table functionality for your staff.

Minimum Requirements:

  • Screen Size: Minimum 7”
  • Mini PC: iOS or Android with WiFi or LTE
  • RAM: Minimum 1.5GB
  • Memory: Minimum 8GB

Magnetic Stripe Reader

A magnetic stripe reader with USB interface is used to read staff login cards. On scanning a card, the MSR instantly recognizes the encoded information making for quick, hassle-free logins.