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City Head (Sales)

Full-Time
Sales
India

WHO WE ARE

Sapaad is a global leader in all-in-one unified commerce, delivering world-class software solutions built for the food and beverage industry. Its flagship platform, Sapaad, has achieved significant success over the past decade, empowering thousands of F&B businesses worldwide, with more joining every day.

Driven by a passionate team of developers, designers, and product experts, Sapaad is constantly evolving—introducing innovative features that help shape the future of F&B technology.

Headquartered in Singapore, with offices across five countries, Sapaad is backed by experienced technology leaders with deep expertise across web, mobility, and e-commerce. Today, Sapaad continues to expand its global footprint and redefine how F&B businesses operate through technology.

THE OPPORTUNITY 

We are looking for a high-caliber sales leader to take ownership of Sapaad’s growth and market presence in an assigned city or territory in India.

This is a highly outbound, target-driven sales leadership role, focused on proactively creating new business opportunities, building a strong sales pipeline, acquiring new customers, and driving revenue growth within the F&B sector. The City Head will engage directly with business owners and CXO-level stakeholders and take ownership of opportunities from prospecting through closure.

Why Join Sapaad?

  • Represent a proven product with global market traction across 40+ countries.
  • Own and develop a territory with significant growth potential.
  • Engage directly with business owners, senior leaders, and CXO-level stakeholders.
  • Lead strategic sales opportunities from prospecting through closure.
  • Work with experienced technology, product, and business leaders.
  • Enjoy significant autonomy in how you build and grow your territory.
  • Build a career path toward increasingly senior sales leadership positions.

This isn’t simply another sales role. It’s an opportunity to take ownership of a market, build something meaningful, and directly contribute to Sapaad’s growth across India.

THE RESPONSIBILITIES

  • Develop expert-level knowledge of Sapaad, its modules, capabilities, and value proposition.
  • Develop a strong understanding of the F&B industry, including restaurant operations, business models, and common customer challenges.
  • Own sales and revenue growth within the assigned city or territory.
  • Develop and execute territory and go-to-market strategies.
  • Proactively hunt for new business through outbound prospecting, cold outreach, networking, referrals, partnerships, and other business development channels.
  • Build and maintain a strong pipeline of qualified opportunities.
  • Build relationships with business owners, senior leaders, and CXO-level stakeholders.
  • Lead product demonstrations, commercial discussions, negotiations, and deal closures.
  • Take ownership of opportunities from initial engagement through signed deal and customer handover.
  • Maintain accurate CRM records, pipeline visibility, and reliable sales forecasts.
  • Identify market opportunities, competitor activity, and potential strategic partnerships.
  • Represent Sapaad at relevant industry events, forums, and business networking activities.
  • Collaborate with cross-functional teams and contribute to broader sales and business strategies.

QUALIFICATIONS & SKILLS REQUIRED

  • 5+ years of experience in B2B sales, business development, or territory sales, with a proven track record of new business acquisition and revenue growth.
  • Strong experience in outbound and field sales, including cold prospecting, networking, referrals, and in-person customer meetings.
  • Proven ability to independently build and manage a sales territory, generate pipeline, and take ownership of opportunities through to closure.
  • Experience selling SaaS, POS, restaurant technology, ERP, hospitality technology, or other B2B technology solutions is highly preferred.
  • Strong understanding of the Indian F&B market, particularly restaurant businesses, their operating models, and common business challenges.
  • Demonstrated experience engaging restaurant owners, business leaders, senior decision-makers, and CXO-level stakeholders.
  • Confident in conducting product demonstrations, consultative sales conversations, commercial negotiations, and deal closures.
  • Strong commercial acumen and ability to identify customer needs and effectively position technology solutions based on business value.
  • Consistent track record of working against and achieving sales targets and KPIs.
  • Strong pipeline management, CRM discipline, and sales forecasting skills.
  • Excellent verbal and written communication, presentation, and relationship-building skills.
  • Highly self-driven, proactive, and comfortable working with significant autonomy and accountability.
  • Willingness to spend substantial time in the field and travel within the assigned city or territory as required.
  • Valid driving licence and access to reliable transportation for field sales activities.
  • Bachelor’s degree in Business, Marketing, Management, or a related field is preferred but not mandatory for candidates with strong relevant experience.

 LOCATIONS

We’re hiring for 5 strategic positions across Tier-1 and Tier-2 cities in India — exact regions will be discussed based on your profile and availability.

Apply now

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    Team's growth stories

    Clint Floyd

    I’ve been a part of Sapaad’s growth from its inception into the incredibly strong product it is today, and I’m proud to see that it’s still evolving!

    I’ve gained so much at Sapaad, from product design to the intricacies of the F&B industry, and I’ve grown both professionally and personally. Most importantly, I’ve learned how important it is to do work you’re proud of, and my work at Sapaad makes me proud.

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    Dominic Chettiar

    Sapaad has provided me opportunities to learn new things, meet new people, and handle complex projects. The support and the empowerment provided by Sapaad is what motivates me every day to face new challenges and solve customer problems. Sapaad has been an integral part of my life both on a professional and personal front.

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    Jude Jana

    Being part of Sapaad for over 4 years has been nothing short of inspiring! I started my journey as a Product Specialist, and today I proudly serve as Sales Manager across KSA, Qatar, Oman, and Bahrain, a path filled with growth, learning, and incredible teamwork.

    Working at Sapaad has truly been an extraordinary journey! Every day feels meaningful because we’re not just selling a product, we’re helping restaurants grow, solve real challenges, and succeed. What I love most is the energy, the passion, and the genuine care everyone brings to the table.

    Sapaad is a place where ideas matter, passion is celebrated, and people truly make a difference. It’s not just a workplace, it’s a family that inspires me to give my best, grow with purpose, and believe in what we do.

    Jude Jana
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    Mayel Guevarra

    Sapaad has been a great place for me to grow, take on responsibility, and become more accountable. This company has provided me with a platform to learn, evolve, and constantly evaluate my growth. I’m especially proud that my role has challenged me, not just to create animations, but also to understand the F&B industry more deeply, step up to lead my team, and enjoy real creative freedom. Above all, I’m proud of the work I do here.

    Mayel Guevarra
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    Armie

    I'm so grateful for the trust and support the company has given me as a creative. I’ve learned so much since I started working here, and I feel encouraged to grow and get better every single day. I feel so lucky to work with such amazing teammates who share the same love for food and restaurants.

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    Fahmi

    Over my 5 years at Sapaad, I’ve seen how quality is valued at every stage of the product journey. I’ve found Sapaad to be a place that values innovation and empowers its employees with the freedom and support to bring new ideas to the table, which allows us to truly own our roles and focus on building a product of exceptional quality.

    Fahmi
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    Adam

    One of the best things about working at Sapaad is the culture, it truly stands out.

    It’s a place where you can easily approach the leadership team, share ideas, and have open conversations without layers of hierarchy. The environment feels more like a family than a workplace: supportive, collaborative, and filled with people who genuinely care about each other’s success.

    The flexibility of remote work allows us to manage our time efficiently and maintain a healthy balance between work and personal life.

    What makes it even more special is the transparency — no corporate politics, no micromanagement, just mutual trust and respect. You’re empowered to take ownership, make decisions, and grow.

    Truly grateful to be part of a team where the culture itself motivates you to do your best every day.

    Adam
    Business Head